At Gkart Accessories, customer satisfaction is our top priority. We strive to provide the best mobile accessories and ensure a smooth shopping experience. Please read our Cancellation and Refund Policy carefully before placing an order.
Order Cancellation
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Orders can be cancelled within 24 hours of placing the order, provided the order has not yet been shipped.
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To cancel your order, please contact us at [support@gkartaccessories.in] or call our customer support team.
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Once your order has been shipped, it cannot be cancelled. In such cases, you may initiate a return after delivery.
Refund Policy
We process refunds in the following situations:
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Order Cancellation (before shipping):
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If you cancel your order within 24 hours and before it is shipped, you will receive a full refund to your original payment method.
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Defective or Damaged Product:
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If you receive a defective, damaged, or wrong item, please inform us within 7 days of delivery.
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We may request photos or videos of the product to verify the issue.
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Once approved, we will either replace the item or issue a full refund.
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Product Not Delivered:
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If your order does not reach you due to issues from our side (lost shipment, non-availability of stock, etc.), you will be eligible for a full refund.
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Non-Refundable Situations
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Products damaged due to customer mishandling or improper use.
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Products without original packaging, accessories, or invoice.
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Customized or special-order products that cannot be resold.
Refund Processing Time
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Once approved, refunds will be processed within 7–10 business days.
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Refunds will be credited back to the original payment method (Credit/Debit Card, UPI, Net Banking, etc.).
Need Help?
For any questions about cancellations, returns, or refunds, please contact our support team:
support@gkartaccessories.in
+91-9311232425
We’re here to ensure your shopping experience at Gkart Accessories remains hassle-free and satisfying.
